JCPB has not sent us a paper bill in four months. ...

JCPB has not sent us a paper bill in four months. Each month we have to contact them personally to find out when our bill is due, and how much it is. Today we received a disconnect notice on our front door stating our power would be turned off within 24 hours.(keep in mind, I have notified them multiple times that we haven't received any paper bills from them, and that we WANT THEM) and still not a single one has came through. In all honesty it seems as though the JCPB is being shady on purpose to make people (including myself and my fiance) have to pay the fee to turn their power back on.