M Schrag Review of Schomp BMW
I have purchased 3 cars now at Schomp. The first ...
I have purchased 3 cars now at Schomp. The first 2 experiences were absolutely great. However, this latest experience I would rate as just "acceptable". I think this is probably due mostly to lack of education regarding the i3. One of the primary concerns for any prospective i3 buyer (buying a CPO car) is how the battery is holding charge. The car had no charge in it so it was not possible to see how well the battery charges up. I asked repeatedly about the precise charge % that BMW allows the battery to drop to before replacing it under warranty. I could get no answers. The only answer given to me was that the battery is covered under warranty - which of course I already understood. The problem is there is conflicting information on the web about the battery replacement specs. During the paper signing process, the vehicle check sheet also did not have the eV vehicle tests done on the car (this section would apply only to the i3 and i8), but I was asked to sign it anyway. I had to insist that these tests be done or a note made that they were not done. At this point I was getting suspicious. I asked about tires and was given a quote for tires that were all the same size. I asked repeatedly if the tires were staggered (which I had read about on the internet) and was told they were the same on the front and back. I did not buy extra tires at Schomp because this made no sense. In fact, when I got home I noted that the tires were staggered as I had suspected. Overall, had I been younger with less money, I think I would not have bought the car because it was not clear that I was getting a good functioning vehicle. But since I am older and (1) the cost of the car was low (~21K); (2) this is more of a "hobby" car; (3) the internet reports that i3 batteries do hold their charge well with age, I let many on these concerns go. For a first time EV buyer, Schomp sales did not have good information about the battery, exact battery warranty, or the tires. In the end it looks like there will be no issues, which is what I have come to expect from Schomp, but it is certainly up to the buyer to completely educate themselves rather than to rely on Schomp sales staff for an EV purchase.

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