Deborah Nolan

Review of The Home Medical Shop

I have been in this store twice in the last 6 mont...

I have been in this store twice in the last 6 months. Once with my mother-in-law when I felt they talked over her instead of asking her what she needed, we left and didn't purchase anything. Today I went in there with my mum, the lady who talked to us claimed to be the owner. We asked about a mobility scooter and without asking any questions she said " i would not let your mom use that scooter , it is too big for her" - after a few minutes of talking to her she decided the scooter we first asked about was the one we should get, and, that the "other store" didn't know anything about these products but she has been in the business for over 32 years so she was in the know. Twice now i have been shocked at the way they have treated a potential customer - that is a 100% bad experience for me, I would not recommend this store and I am sure that my mom will make her purchase elsewhere.