Ed Thompson

Review of A-1 Lock & Safe Service, Inc

Called with a simple question and they told me to ...

Called with a simple question and they told me to call back in 20 minutes. Upon calling back the tech had left and the woman that answered the phone knew nothing of the business other than answering the phone and book keeping. She said the tech would call me back in about 20 minutes. 3 hours later still no call. Turns out the information I needed was on their website. I told them I was only calling to figure out how to reset a combo on our store safe. They could have easily refered me to their website.