My husband and I purchased our new Westin home in ...

My husband and I purchased our new Westin home in Rosenberg, TX in 2016. The contractor/project manager was great and the repair department was responsive. Nonetheless, we always had to call to get stuff repaired and to this day 2020 the same items are broken and were never replaced instead screwed back together. The craftsmanship is sub-par, messy work. We have big cracks in the stone work in the front of our house which were supposed to be fixed. Whoever came to repair did not use the correct material because the cracks are bigger, coking used is a different color than the house and mortar so it is very noticeable and it just looks so bad. I was disappointed this was my second home purchase . My first was a David Weekly which in my opinion has better workmanship and less issues. But this house was twice as expensive so I would expect better. One of our AC s went out the first year and the second one for upstairs went out the following year after the part was covered but we still had to pay 1,000 dollars for labor. The same for the microwave which went out year 2. We had breaker issues and had to pay to get some stuff replaced. All within the first 4 years. Mice were getting into our walls and attic from around the AC unit and we had big gaps between our foundation and sheetrock in the garage so we had to get pest control services and seal up the house. I just feel like we were sold a lemon and it's frustrating to have to deal with all these issues with a new home.

I would suggest that you really consider other builders, really inspect and get everything replaced not fixed ASAP if you suspect a problem. We purchased an inventory house because we thought it was a great deal. But if I were to do it all over again, I probably would ve not purchased our house.