Moseh Cho

Review of CITYMD

Unprofessional, rude, slow, and deliberately ambig...

Unprofessional, rude, slow, and deliberately ambiguous in the language they use to talk to customers about their services.

When getting a flu shot just remember to not go to cityMD even if your insurance covers your shot you will still get charged for urgent care, so better to just go to a local pharmacy like Walgreens or Duane Reade. Also it was a 40 minute wait for me.

Talking to customer service and the billing department was also exceptionally unhelpful and unpleasant.

If something urgent happens, you would not go to this urgent care.