Michael Dant

Review of Acura of Memphis

I'm leaving one star due to the fact I was given a...

I'm leaving one star due to the fact I was given a very rude phone call (message was left) in regard to the loaner vehicle being returned. There was another message left after they realized my vechile was still being maintenanced....they "apologized". I had to call and get an update on the status of my vehicle at which time i was told that another part needed to be replaced. Upon being called and told my maintenance was completed I stated I would pic it up same day and upon arrival I had to wait for them to find my vehicle....and at no time was I given a face to face apology for the call....I am extremely disappointed in the level of customer service I received. And am seriously contemplating a different manufacturer for my next vehicle purchase.