Anastasia Viray

Review of Northwest Respiratory Services

Had one of the worst experiences dealing with this...

Had one of the worst experiences dealing with this company. They did not consult with me prior to bringing equipment and wouldn't issue the concentrator equipment that my insurance paid for because their internal "Management" wouldn't approve it. Instead they are attempting to cut corners and give very old equipment because they are making a larger margin. The customer service representative Nancy was rude and abrupt. I would encourage anyone who is dealing with medical issues and in need of help not to work with this company. You will find better service with Liberty Oxygen who truly cares about your situation and works with you and your insurance.