We went in looking for a van. They tried to sell u...

We went in looking for a van. They tried to sell us a van used as a rental van. At this point it was an OK experience. They appraised my trade and I knew what it was worth based off my research and an appraisal done the same day. They offered us 9500.00. I told them no deal unless they did a lot better and they came back with 10500.00. They kept preaching about why there book value was lower than the rest of the world. There pricing is favourable to Red Deer Toyota and everywhere else is wrong. We walked away and went to GoAuto. Found a van and they gave us 14000.00 for our trade. You be the judge. Toyota is a great product but Red Deer Toyota not so much.