Overcharged for repair work and couldn t care less...

Overcharged for repair work and couldn t care less about the customer after the sell. I took a necklace (purchased at this store) in for an extension or replacement chain. The extension was shorter than I asked for and was a different type of chain. They also charged me 5x the estimate my local jeweler gave me. I told them I was traveling 1.5 hours from out of town and would pick up that day. When I arrived they had closed the shop early and did not call me. So three hour round trip for nothing. And I had to make arrangements for pick up, by an in-town friend. Requested repair made incorrectly and had to go back a fourth time! Terrible service! Save yourself the hassle and go somewhere else.