Caitlyn McCoy

Review of Mountain West Medical Center

11:45 at night and my sister gets burnt, front rec...

11:45 at night and my sister gets burnt, front reception was incredibly rude during a time of distress.
My poor sister got third degree burns on her forearm, they complained about us switching out visitors, we all had masks and not a single Covid symptom.
I could hear my sister crying from behind the closed door and they want to complain about switching out a visitor? Get bent

The ladies upfront continue to look up front and point at us while gossiping, Can you get any more unprofessional? Appalling.

Train your reception to be kind, even if we aren't patients. My terrified sister almost had to be alone while suffering from a severe burn because the lady upfront had to be incredibly rude.

Hire better people.