Not surprised to read the negative reviews online ...

Not surprised to read the negative reviews online after a terrible experience with them this afternoon. I simply called to enquire about a flat and was snapped at throughout an entire conversation with Danielle the letting assistant. She told me (the customer) what I was asking was listed online. It obviously wasn't. She was rude, obnoxious and uninterested. Do not bother with this letting agent, they clearly don't care about their tenants or landlords.