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araty Torres

4 years ago

I had an issue with a cellphone carrier......

I had an issue with a cellphone carrier......

i bought 2 phones and after 2 weeks just decided to return and cancel the account, i got an email with the RMA# for the return and i drop of the packages. After couples months later i got bill in my email that i owe them those 2 phones. i called customer service and they told that they never got those phone, i provided them the tracking number with the RMA for tracked and a supervisor found it and told me that everything is all set.
couple months later i found out that i'm in debts with a collection agency from that carrier, open an case but they stated that they never received those phones and i have to pay it..
A friend told me about this Right Protection Law Group and their good service dealing with this situations, i made the call and talk and less than a week the problem was solve.

Thanks to Kevin Crick for fast a good service in behalf of customer rights.

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