Great burgers. Awful, awful, awful service. Every ...

Great burgers. Awful, awful, awful service. Every time I come here I regret it. I am currently here, I've been here for an hour. It took 5 minutes to be noticed, 15 minutes to get me a drink, 15 minutes to get freaking chips and queso, and I'm still waiting on my food.... an hour after walk in. I didn't date place my burger order with the queso for fear of how long that might take. Really. I've called a few times about the service and nothing ever changes.

I just got my food. Fries are cold.

The kicker? One server is working on a display.
Unreal.