We have been a Silver Member for about 4 years dur...

We have been a Silver Member for about 4 years during which time we paid $20 a month and for that money we got a visit twice a year to check on our heating and A/C equipment. We had to replace a furnace about a year ago. A few weeks ago we had to have them out because one of our A/C units quit. The tech put a freon "sniffer" on the condenser coil in the attic and really couldn't find anything. Finally, he "found" the leak on the backside of the coil. The A#1 Sales Rep wanted $2,500 to replace the coil. The whole thing seemed kind of sketchy since the tech could not at first even find the leak. So we decided to get a second opinion from a neighbor's favorite A/C man. He charged the whole system and then locked off top and bottom to see which one leaked out condenser (in the attic) or the evaporator coil and compressor outside. A week later the condenser coil in the attic hadn't leaked at all. But the lower unit lost all it's gas. Conclusion, a wrong or sloppy diagnosis from A#1 would have wasted $2,500. Furthermore, the new guy will install a new unit outside which is a better brand than A#1 volunteered to install, at way less money. Conclusion: we have been getting overcharged for work and the $20 Silver Membership which gets a small discount on service is also not worth it since they apparently inflate their prices to cover the difference.