Room was clean and nice, but the bed and pillow wa...

Room was clean and nice, but the bed and pillow was too soft. I asked to have firmer pillow at least but was told all rooms have the same pillows.

Only provided one bottle of mineral water and one bottle of carbonated water throughout the whole stay. Everywhere else I stayed they provided free 2 bottles of mineral water daily. This should be something that the hotel can work on for improvement.