Took my laptop in fully expecting to have to leave...

Took my laptop in fully expecting to have to leave it for a few days to get all its issues worked out - but no! they did it on the spot while I waited. Cleaned up a bunch of infected file and got things working again...Misa Valdez was super helpful and friendly. We've been customers of the NE store before - but now super happy to have the Hampster in our SE neighborhood! we'll be back.