David R

Review of High Peaks Resort

Had a great stay with my family over New Years. S...

Had a great stay with my family over New Years. Stayed for 6 days. Lots to do. A wonderful resort style hotel. Lake is across the street. Main Street at your fingertips. Pretty good restaurant on site and lots walking distance away . Allowing dogs at this nice of a hotel was pretty funny to see but I would definitely bring him next time. Hotel is very accommodating to all their guests. Hot chocolate and cider with cookies by the fire in the afternoon was a great touch.
Stayed in one of the 2 suites. Very nice. Ground floor walk out if you wish. Large living room and a big spa style bath. S mores over at the Lakehouse was Awesome. Kids loved it and I think the Adults didn t mind it either!
3 people that stand out for me for service would have to be Melissa, Sean, and Eric.
Melissa the front desk manager was great. Had a small issue regarding housekeeping when I checked in but Melissa went above and beyond to correct the situation. Thank you.
Eric is a great Ambassador for High Peaks. He s been there a while and knows this place inside and out. Gave us the history on the resort and area and made us feel like we were at home. Much appreciated Eric!
Sean is a new guest service attendant from NYC. One word to describe would be Awesome!!!! I am a fast paced guy so Sean definitely kept up and took care of whatever I needed. Delivery of luggage, arrangements for activities and gave some great recommendations for restaurants. Sourdough was great! Thanks. We celebrated my daughters birthday on New Years Day and Sean remember from conversation at check in and when we walked through the lobby, there was Sean with a wrapped gift for her. Speechless that a doorman was this on his game. Small things like this make a vacation awesome and great memories! Thank you Sean for all your service. Best of luck in you endeavours.
High Peaks is definitely a place I will return too!!!