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Meredith Nidoh

3 years ago

I have never written a review before, so thats how...

I have never written a review before, so thats how you know its bad.

I showed up to take the HESI A2 exam an hour early today. When I walked up to the front door, there was a handwritten sign that said "Sorry We're Closed" with a bunch of customer service numbers for Prometrics and different test companies.... I called Prometrics and it turns out, they were closed for the day and cancelled all appointments because "None of the employees made it in today". I never received a call or email stating that there was a change in my appointment. The representative told me they were working on calling everyone, but I find it crazy that an hour before my test, I was still left in the dark. So now, I have to drive 2 hours there an back tomorrow to take my test in a completely different city.

If you can take your test anywhere else, I advise you to do so. This testing center and Prometrics in general is so unprofessional.

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