Terrible customer service and long waits. I often ...

Terrible customer service and long waits. I often frequent this awful place as its close too work. All staff are extremely rude, slow and un-helpful.

Today a worker approached me as I was waiting in the queue to post a free item back to ASOS to use the self serve machines. At this point I noticed the address label seemed incorrect but he insisted it was okay. When I got back to the office I contacted whom said that that must have been an error with the cookies on my computer and that it was not the address.

I returned to the post offce and spotted the same guy. He was having a personal call and as I mentioned to him I needed to get my arcel back and change the address he ignored me for 5 mins and continued to swoon the chick on the other line. Not only was that disgusting to listen too but very unprofessional.

He told me in a point blank rude manner that because I posted it I could not get it back. I reminded him that it was him who insisted to post but he kept talking over me. Raising his voice and shouting. It turnt to a shouting match in full public with customers appalled at him, asking for a Manager on my behalf as he was shouting rude comments to me.

After all the shouting and kissing his teeth he went into the back room and started shouting about me to all the staff.

Customers kept calling for a Manager but because the place lacks any authority nobody came.

Eventually he rudely shoved my parcel back at the me and told me to shove it where the sun doesn't shine. Nice.

Last time I am going there. Would rather stretch my leg and go to the Borough branch.