Stephen Seng

Review of SpaceWays

I stored 3 boxes and 2 luggage with Spaceways. Del...

I stored 3 boxes and 2 luggage with Spaceways. Delivery of boxes and pick up in June was fast and easy. At the beginning of September I wanted to book my return order online and the next available date was in 6 days.

One day before I was supposed to get my stuff back I received a call saying that they were not able to return my items due to unexpected complications in the warehouse and wanted to arrange a new delivery date for next week.

One week later on my return date I get another phone call, saying that the driver would be late for about 2 hours. So 2 hours after my original time slot I received all of my items back from a nice driver, who apologized again for the delay.

All in all I would say that Spaceways is not a bad company, they surely have some problems right now but you can tell that they are still trying to give their customers the best possible service and keeping them updated as much as possible.

I really like the business model and hope that they can fix their problems and offer a hassle-free service soon.