Nita Williams

Review of Boone memorial hospital

We called tonight to speak to the doctor I had pre...

We called tonight to speak to the doctor I had previously seen cause my symptoms were changing and getting worse and I needed to speak to my doctor and ask him what I should do. Like come in or not. The receptionist or whatever you call them hung up on my husband cause he pronounced the name of my doctor wrong. Her name was Tracy by the way or something like that. Then he called back and corrected the name he said and she was like "Are you the one who previously called?" then proceeded to say "Well we don't know anything about that." then handed the phone to a woman named Heather and she began to very rude to my husband just like the first woman. Now I understand why no one goes to this hospital. The staff is very rude. It's honestly ridiculous. It was the one on Madison Avenue and we called the phone number listed when that one in specific is googled cause it was the one we went to (for the owner of the hospital that commented). Thank you for responding by the way.