Arranged for Holiday Taxis to meet at the Airport ...

Arranged for Holiday Taxis to meet at the Airport upon arrival, No sign of anyone from holiday taxis to meet us, Looking around for about 30mins.
Person to meet us then arrived who was meeting other people off the same flight.
Then had to wait about another 15-20 mins when she went off for some other reason.
Finally were led to a taxi to take us to the Claridge Hotel,
As we got close to the Hotel the driver pointed to the direction of the hotel which we could not see.
He then took us on foot dragging our luggage to the hotel which was 2 blocks away.
At the airport there were other travellers complaining about the waiting time.
If you book a private taxi you expect it to be there to meet you.