Pat McLeod

Review of The Home Medical Shop

I purchased a product through my husband's busines...

I purchased a product through my husband's business Visa yesterday. The staff were very helpful and courteous. However when I returned home and showed my husband the item it was not what he wanted. The product was still sealed and in the same condition as it was when it was purchased. It was not a sale item. I phoned the store to inquire about returning the item and was told that nothing can be returned to the store for refund. That policy should be brought to the attention of the customer at the time of purchase. I will be contacting Visa to see what can be done with respect to a refund and return of the item.