Stayed at Sanctuary Amara yesterday with my wife. ...

Stayed at Sanctuary Amara yesterday with my wife. How it ever got a rating as a 5 Star Hotel is puzzling. It's at the most a 3 Star Hotel.

The room though spacious is very dated with some parts of furniture dropping off.

Bathroom is very dirty with scums on the wall and floor is dirty with stains. Also the lever that controls the Hand Shower and Rain Shower was missing.

We were given discount vouchers to use. When we presented our voucher at the restaurant when we were settling our bill , we were told that its not valid for their Set lunches - this was not told to us when the vouchers were given.

We also had a bad experience with their shuttle service when returning from Harbourfront pickup point. We waited for the 10pm pickup which did not arrive. After repeated calls to the hotel the shuttle bus finally came at 10.30pm.

The only compliment I have is that their counter staff were very polite and the food at the restaurant was pretty good.

I would not recommend anyone staying at the hotel. I think there are better hotels in Sentosa that is worth staying.