Nate McKee

Review of DoubleTree by Hilton Columbia ...

My brother and I reserved a suite with the celebra...

My brother and I reserved a suite with the celebration package and dinner for my 83 year old mother on her wedding night. When they arrived they were told no dinner and their credit card was required. They had to go to cracker barrel and eat and had no champagne or flowers. We have been trying to reach the manager and to no avail. He will not return phone calls so we are very irritated at this point. It would not have been so bad if my brother had not driven from Georgia to sign the appropriate forms for Mom to use his credit card and he had made a special trip the morning of the wedding to confirm all was in place. I do not recommend this hotel for anything special as they cannot get it together.