James Shields

Review of Bill Jacobs BMW

I have been in the dealership twice in the past 6 ...

I have been in the dealership twice in the past 6 months, for different issues, and both times have been helped by John Stout. John has been outstanding in terms of communicating what is going on, getting me set up with a loaner when needed, and just overall being helpful!

I did not buy at Bill Jacobs, but certainly will next time around due to the superior service I have gotten from their group, specifically John.