Viviana Villalobos Review of Jensen's Cafe
Yesterday we had to wait almost 1:40 min when the ...
Yesterday we had to wait almost 1:40 min when the hostess told my dad it was going to be only 40 min. We've been there before and usually service and food is good so we did not mind waiting 40 min but almost two hours was not worth it , I come ocasinally with coworkers friends and my boyfriend and yesterday when I decided to take my family we had the worst service ever !!! Our server which name is VERONICA was rude and did not give us the service we deserved , she served my boyfriend and I before and was also completely rude and with a sassy attitude, I don t know if she is racist or if she doesn t like Hispanic people but she had attitude with us and I still left her a good tip , that time I didn t say anything but yesterday she was not even paying attention to our table , it was just a complete lack of service , we understand servers get busy sometimes but come on I saw her chatting with the table behind us standing like nothing and she wasn t aware we were out of coffee, and my aunt asked for one and never was brought to her after almost 20 min , we had to ask another waitress for it and When I asked her if she could please give us some refills she had the nerved to say I didn t know you were drinking the coffee so fast and I was about to say something to her but I kept calm and just sight, i mean how could she said that , she is supposed to be checking on us and ask how is everything you don t say that to your costumers , we are proudly Mexican and come from a good family and we always live good tips because my dad is a restaurant manager at a high end restaurant, and I ve been a waitress before , so we know , but I honestly think she is just racist and rude !! Her tip she was supposed to get was $20.00 dollars but after her service and attitude I only tip her a 10% even she didn t it deserved it !!! All I can say is that thanks to this lady we are never coming back , when people treat us good we take care of our waitress but with people like Veronica we rather go somewhere else have a $ 65 .00 dollar meal for two and leave our waitress 20 bucks for good service . Jensen s thanks for such a horrible lack of service .
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