Joseph Bilal

Review of rateGenius, Inc.

Jaime Garza is fabulous! His customer service skil...

Jaime Garza is fabulous! His customer service skills are exceptional! Our loan application process was simpler than I expected. However, we had some serious logistical issues on our end with signing the loan documents which had nothing to do with Jaime or his team. We live in New Jersey and our oldest son lives in Las Vegas. Our son made some mistakes by signing documents he should not have signed. Consequently, we had to resign those documents. In the process, our loan approval expired and we had to redo the entire loan. Throughout this ordeal, Jaime was extremely patient and solution-oriented. We highly recommend RateGenius and would use them again.