Price Gouging at it's worst:

Price Gouging at it's worst:

My A/C went out recently, in the middle of the Houston summer, on the 4th of July. I called John Moore, and their technicians were available even on a holiday weekend. They were very pleasant, but after calling out an area supervisor and repeating a "full inspection", they decided that I needed a completely new A/C system, and offered to install it the next day for $12K.

I was literally speechless when I heard the cost. I asked for a breakdown for cost of equipment, labor, and warranties - they refused. They continued to pressure me, and even after the technicians left, they called their "CEO", who instructed them to go back and make an offer for $8K - again of course with no cost breakdown.

Perhaps they thought I was desperate because I have a newborn at home (admittedly I was a little bit), and they certainly thought I didn't know any better. But I've now had the A/C repaired for less than a tenth of the price they offered, and now understand why they were so persistent - as soon as I got another estimate, I would realize how bad they were trying to cheat me.

I wouldn't hire them to fix a leaky faucet, let alone hire them for a major home repair.