John B

Review of Integrity Insurance

This company has to be the most inept company ever...

This company has to be the most inept company ever. No one seems to know what s going on here.

Somehow our insurance agency switched us to these guys when we were looking for a new company. Boy has that been the worst mistake ever.

Since switching to these guys a few months ago we have already had our insurance cut off reinstated and now again being cut off and now have a lapse in coverage due to their incompetence.

We switched from MN drivers to WI drivers and were notified vat we had 30 days to switch states licenses so we did right away and faxed over all the requirements. 2 weeks later when the bill was due I called to make a payment and was told the policy had been canceled due to non license state switch with them. We fought for days back and forth with them only to find out that all the paperwork we sent went to a lady who was on vacation for a week.

We ended up having to do the policy reinstatement several times because they kept saying no one ever filled it out by either of us. Ended up having to pay a late fee and reinstatement fee and will also have a lapse in coverage when we have to renew our policy come April.

After everything was figured out we now just received a letter stating our policy will not renew due to the drivers licenses not being sent to them. OMG! Seriously didn t we just go through this and figure it ALL out to restart in the first place?

That s ok come April we will be taking our business elsewhere. This company is not worth anyone s time.