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Parc 55 by Hilton held a $1000 dollar deposit on m...

Parc 55 by Hilton held a $1000 dollar deposit on my card for 2 nights of stay. After the room was fully paid for, the deposit was not released, despite 2 visits to the front desk, once during my stay when I was told the deposit was for "incidentals", and the second time at checkout where staff reassured me it will be refunded within 24 hours.

3 working days later deposit was still not refunded. Called my way to their accounting department, after a long while of not being able to find this $1000 transaction, it was finally located and I was told it takes the bank 3-5 working days to release the money.

2 minutes after I hung up the $1000 magically reappeared in my account.

Definitely feels like I was being scammed. Extremely dissatisfied.

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