Ryan Clark Review of AutoNation - Subaru West, Gold...
Management is ruining it for the employees, who ge...
Management is ruining it for the employees, who generally, do a great job. Go to Flatirons Subaru if it's convenient.
For a number of reasons, I can no longer recommend this dealership. Most recent new Subaru was purchased here. We ordered the car and agreed upon a price. You would have thought we were robbing the place when it came time to actually purchase the car. Sales manager was legitimately rude and insulting. We walked away from the sale, but ultimately decided to move forward with the purchase. Probably a mistake. Buy from Hueberger in CO Springs.
Along with the car, we purchased a service plan that included a discounted cost on oil changes (the discount really just brings the price down to a normal price - their price is high). Big regret here. When we try to schedule an oil change, they are scheduling 4-5 weeks out. If I want it earlier, I can show up any day and leave the car for some amount of time and they'll get it done. Not an easy task when you're dragging a toddler along and your place of work is not a simple shuttle ride away. Clearly they have plenty of resources to do oil changes, but they aren't willing to schedule a time slot for customers. They did suggest we look at other AutoNation dealers for our service plan, but I would rather my car be serviced at a Subaru dealer. So if they want to send our business elsewhere, we will take it to another Subaru dealership. Most likely to Flatirons Subaru. They are good, reasonably located for us, and they will schedule me ASAP.
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