Bek Shaw

Review of Wyndham Garden Hotel Chelsea /...

DO NOT BOOK THIS HOTEL! I am so disappointed with ...

DO NOT BOOK THIS HOTEL! I am so disappointed with the customer service, especially during this difficult time. I have phoned, emailed and been in touch via booking.com, Facebook, Instagram and Twitter but had no response - we are from the UK and cannot get to New York for our break, so we are now set to lose $1100. We were supposed to be staying at this hotel for our honeymoon on the 26th Sept. If someone from the hotel reads this, please don t fob me off and say you d be happy to help so give you a call - I have tried and you don t answer! Please just reply to one of my numerous attempts to contact you with our options. Thank you.