Ordered here and there over the years from RockAut...

Ordered here and there over the years from RockAuto but never again after getting the wrong part and dealing with a nightmare of a return.

I ordered the correct part. Wrong part was sent. Confirmed by RockAuto and they still dont refund my initial shipping cost?? Yes, I know you cant recover that cost either, but be accountable for your mistake and do right by the customer. My recieving the wrong part should not cost me $10. And with no CS phone number and a complicated RMA process I just got so frustrated and never got my shipping refunded. Disappointed and now need a new auto part source.