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The biggest waste of money and time was shopping o...

The biggest waste of money and time was shopping on this site. They sent me the wrong parts to my car when I filled out all of the information correctly while searching for them. I then had my car taken apart only to find out the parts would not fit. The Return Authorization was a pain and I would have to pay shipping. I did it anyways since I was forced to get the parts elsewhere rather than wait over a week with my car in pieces.
They authorized the return on the incorrect parts only never provided a shipping address. I tried calling multiple times but you can't get ANYONE on the phone. Finally I got a rudely written response to an email saying it had been over 30 days (Only because I did not have an address to ship the bad parts to) and they chancged the status of my RMA to not authorized. I feel I have been cheated and will be taking it up with my credit card company. Save your money and shop somewhere that has any sort of customer service and who will stand behind their products and do what they say they will. That is not Rock Auto.

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