*UPDATE: Please you all have my VIN and have done ...

*UPDATE: Please you all have my VIN and have done absolutely nothing to help me. I would have been better off investing my own 2000 dollars and getting a return on my investment from 5 years ago.* If there were a way to give this company 0 stars it would be more deserving. I had a contract with them nearly 5 years. Now, when I need to have my claim processed...here I am on the merry go round. I have received conflicting information which further delayed my claim. I provided all documentation required as I was told verbally, written via email and letter. I mailed a copy and emailed everything requested. Here it is almost a month later and I was told I was missing item 3 on the list turns out it is there. Now they add some additional paperwork they need for review. Please save yourself the time and aggravation. When you need them to follow through they will not. Such a shame these people make money at the expense of innocent people's lives. SHAME. SHAME. SHAME. Absolutely dreadful!!!!