G

Gael Somon

3 years ago

Very disappointed with regard to the category and ...

Very disappointed with regard to the category and the price (over 320 for the night):


> Unable to take the elevator, we were offered a staircase near the bar which is dark, narrow and dirty (service staircase ??).
> In the bathroom there is not even a shelf to put a glass and 2 toothbrushes ...
> The entrance hall looked more like the reception of a campsite than that of a hotel of this category: children in swimsuits and bare chests running around (I should point out that I have nothing against children but qd I pay this price to be in peace in a comfortable place I aspire to a little better); adults, also in swimsuits and shirtless ...
> Despite the presence of personnel dedicated to "security", no barrier gesture was respected and the mask, however compulsory, was worn by one in two people.
> Of course I contacted the hotel. For any response they "split" a preformatted message which did not respond to any of my remarks. It was almost insulting to lack so much commercial sense. So I would add that the customer service is not that great either ....

There are better in Juan les Pins.

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