We're staying in the tower which is new for me. No...

We're staying in the tower which is new for me. Normally I stay in the historic building and know what to expect. The room is clean as expected but a bit dated. On the Bonvoy app I'd requested additional blankets and foam pillows which weren't in the room when we checked in. I also asked for additional towels and toiletries and I don't want the room serviced when we're in residence. None of this was on the room. So either the request function on the app is faulty or someone on-site missed the request. Other than that we have a stunning view of the city and Union Square.