Felicia Womack

Review of Valet living

I would give ZERO stars if I could. This is the WO...

I would give ZERO stars if I could. This is the WORST service I have ever received. I will be complaining every day until someone contacts me. I saw someone else say they will be filing with the BBB and I will do the same.

I have had my trash skipped completely and not taken THREE different times now. One of the times they took it off of my trash can and then placed it on the ground next to the trash can without taking it. Do I need to place a note saying PLEASE TAKE MY TRASH?!?! I don t understand why it s been skipped over. I do exactly what they say, I leave my trash inside the trash can and only leave two bags total in between the hours of 6 pm and 8 pm. We are following rules and guidelines that have been given to us. I do NOT want to be paying for a service that I am not receiving. This is absolutely absurd. I would like a refund.

To make matters worse my apartment complex only has ONE trash compactor and I will leave a picture of what THAT looks like below. The apartment complex is Hollybrook Ranch in Round Rock Texas for reference. And this is without the entire complex being filled as it is new. I will also place a photo of the bag of trash below that was not taken. Extremely light.