A

I decided to edit my previous review, take back my...

I decided to edit my previous review, take back my compliment after a foul service I received at Ce La Vi today (1st December at about 8pm) Let me describe to you this waiter who should be severely reprimanded. A short to average height tamil male, spiked up hairstyle, dark-skinned with prominent shiny, white stoned ear studs. I reckon he is from Malaysia when I heard him speak Malay to his colleagues. I am Singaporean and I am able to distinguish various dialects and countrymen quite well. I was with my friend and had requested him to take a photo of us after he served our drinks. I had passed him my phone with the flash on. He immediately snatches my friend's mobile phone from the table and slides up the keypad looking for the torch without even asking her permission. WHAT THE BLOODY HELL?! Do you snatch anyone's phone from the table without asking for it? I had to remain calm although I lost my temper. I did not want to ruin what was a fantastic night for my friend and myself. Next, we ordered French fries. He comes up from behind carrying the plate. I had no idea that he came up right behind my head. I happened to turn and knocked the cheese sauce bowl from his hand accidentally. Of course I do not have my eyes at the back of my head. He does not apologize and does not help to clean up the mess. I had to ask for paper towels to clean up the mess at my table. The icing on the cake was when he did not bring the receipt and change for a $50 bill which I placed in the cheque book. He vanished for an hour plus. When I questioned him for the receipt and my balance, he tells me condescendingly that my balance was only $1.20 and because my change was left on the bar counter for long, the other staff had put my change into the tips box. I would like to make it clear that although it is not a big amount of money, I just got infuriated in his condescending reply that it was just $1.20 and he does not give me the receipt until the end. The very nerve he had to come back without the receipt and tell me that he put my balance back into the tips box. How dare he belittled my hard-earned money regardless if it is only $1.20 or not? Where was the receipt for my orders? I am expecting a response from the Ce La Vi management with regard to their staff's ill-mannered behaviour. It is because of an utterly disgusting service like this, that the rating for your restaurant is so bad. I was looking for his name on his nametag and all it stated was "Team Member". He is one hell of an appalling moron. Rude and dodgy. Horrible service and he is ruining the reputation of one of the high-end bars in Singapore.

Comments:

No comments