I do believe that first impressions mean a lot. I ...

I do believe that first impressions mean a lot. I was disappointed during my first visit. 30 minutes after my appointment time, I asked for an update on when I can see the doctor, and was told that he s behind , and there will be another 10 minute wait. 15 minutes later, I m still waiting. It seems that the patients should be given the courtesy of an update when substantial time as passed their appointment time. Never saw the doctor, nor did anyone reach out to me later on.