Cathy Hill Review of Joe's Crab Shack
I will start with a positive, the crab basket was ...
I will start with a positive, the crab basket was delicious. The service needs much improvement. I don t understand how the service can be so poor when the capacity is lower.
We were seated on the patio at a table where both fans were broken. When we asked to move to an open table closer to a fan, the issues began. Others seated after us were getting their drinks and food before we did (same size party of 4). Food order was missing side dishes, shrimp was cold and dry and our drinks didn t come until half way through the meal. I asked for a bib but never received one. I admit, I am a messy crab eater and I dripped on my dress. Ugh.
When we finally got the check, our waitress said she was sorry but she hadn t had a break since noon.
So, management, ya need to do something.
Comments: