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Bought a sofa in 2018 from scs took out insurance....

Bought a sofa in 2018 from scs took out insurance. What a joke. Had to make a claim, did it online due to pandemic. Received a letter basically telling me they not interested, go away we had your money. No inspection nothing. Absolutely disgusting. Won't be using scs again and definitely will not bother with insurance. Feel like they are a fake company and not interested in people's problems. Please be warned they are used by many companies.

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