Jodi McArthur WORK Review of Online Lead Management
I work in the Marketing team at a BMW dealership. ...
I work in the Marketing team at a BMW dealership. We regularly use the OLM Melbourne team to assist us with sale events, relationship building, service calls and so much more.
We have been using OLM for approx 2 years, they are a valuable part of our sales success and our strong customer retention process.
The team are amazing, their feedback after every call they make is exceptional and very thorough, they represent our brand and our core customer service focus perfectly. The reports we receive post a campaign is very helpful for future marketing programs. Very informative, very real data. We value the entire OLM teams work ethic and appreciate all that they do.
Our OLM Team Leader JANELLE is the most patient, caring, lovely lady, she always makes me feel like I am her only customer, when I know she is juggling many. Janelle is incredibly efficient and checks in regularly to ensure our dealership is happy with the work provided by OLM.
I highly recommend using the OLM services, they really are wonderful!
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