Had a pretty nice day but........could not get the...

Had a pretty nice day but........could not get the Paul Bunyan card at the end of the day very disappointed as planning on coming back this season. Guest services shut down before everyone out. Tried to get the Paul Bunyan card but already cashed out . Had tried earlyer and was a 20 min wait if not more. Not a good system....used to be very easy....got every year no problem. Hope they get this fixed..we may not be able to come later..