The bulky 30 kg package was simply parked down in ...

The bulky 30 kg package was simply parked down in the hallway despite my presence! If I were a woman, a thin man and generally an elderly person, I would never have got the package to me on the 3rd floor! It could easily have been stolen (content 250 ). I can understand that you don't feel like towing, but that's the job ... Therefore only 1 star from me!