Chelsy Brieanna

Review of DoubleTree Hotel & Miami Airpo...

Believe me the room was not the issue. My boyfrien...

Believe me the room was not the issue. My boyfriend & I traveled to Miami from SC to celebrate New Years Eve. We are entertainers and usually have performances but specifically took time off . We checked in to the hotel around 12 noon and took a rest before touring Miami. It was hard to rest because our neighbors were super loud. That night we headed back to the hotel around 10. When we got there people were driving on the wrong side of the road we were literally right by the self parking, parking lot but could not get in because the road was so packed. We saw a worker and flagged her down, her name was Brieana we showed her our parking pass because we had already checked in and parked in guest parking and she told us to meet her by valet. We get there and cars that were there for another event had us blocked again so I got out of the car to speak to valet and Harold (employee of DT) was understanding because I showed him the guest parking and our room key and said he would find a way to get our car parked. He told Teudy to get us a valet pass and Teudy told him he wouldn t because I didn t have a room and walked off. By this time Brieana was back and was giving valet passes to her friends and I told her she sent us up here and they won t give us a pass and she got rude with me and said What did I tell I you? I told a lot of people a lot of things. . At this point I went inside and asked what was going on but they had nothing to do with valet but did reassure me that we should get to park in valet since the guest parking is closed. So I go back outside and Harold was telling two women to park in valet although they didn t have guest parking passes because they were just checking in. I told Harold that we needed our passes now. When we got to the parking lot Teudy was there and came to the passenger side and started yelling at us and said we could not park there because we didn t have a room and I told him we already checked and showed him the pass again then he ran around the back of the car to my boyfriend side (drivers side) and yelled and he said he was going to call the cops on us because we didn t have a room and I told my boyfriend to park the car and we went to see Harold and told him he was threatening us and he said he would try to explain to him again so me and my boyfriend put all of our passes in the car window went inside and asked the girls at the front desk if he d call the police on us even though we had the room and she old us he could not do that. We went back to our room and could barely sleep the halls were loud and our door handle kept being shopkeeper throughout the night and people above us were loud. And to be honest I was paranoid that the police would show up in the middle of the night and tow our car.