Alyssa Kopchinski

Review of Barr Mansion

I booked Barr mansion for my wedding end of July. ...

I booked Barr mansion for my wedding end of July. We also paid for the upgraded coordinator package. My husband and I loved the look of the venue and the initial wedding planner we had. We choose to pay the extra hundreds of dollars because we truly trusted and loved our wedding planner, less than a month before the wedding she was fired by the venue and we were appointed a new coordinator. The venue never apologized for this abrupt switch and the new coordinator would go up to 4 days without responding and we had to go over all the same information we already went over a second time. The long wait for responses happened multiple times throughout that last month which left us frustrated and trying to answer questions on our own. On the actual wedding day the venue and planner did good working with me and making the day go smooth. Another huge problem we had with the venue is they do not give any leftovers. We paid over $100 for each plate and due to covid about half of our guests did not show up and we never were offered the leftover food even though we paid for it. Our wedding cake was also the completely wrong design. Being incredibly upset over the situation I called the owner and she offered us a half refund on the cake and said she would look over our invoice and she what else she could do. For a couple weeks we played phone tag and she ended up never calling me back. The venue also cashed our check and we never got the partial refund on the cake we agreed on. Overall this venue is gorgeous but the management will overcharge you and not care if you get what you paid for or not.