Agents need to understand that the landlords are t...

Agents need to understand that the landlords are the employers while the agents are the employees. Agents are just an extension of the landlords thus the top priority has to be to deliver the exact results that the landlords demanded.

Past achievements mean nothing to me, as your employer, you follow my orders or get sacked. Stop giving excuses when you cannot perform, instead tell the honest truth so that I don't waste my time and you don't waste yours.

Let's be honest, the commissions are undeservingly massive, so the standards have to be higher, else landlords are going to pay a fix rate fee or market themselves for pittance instead. It will come a time when the commission rates drop if the other options become more attractive. It's all about market share.